Protection of your rights
Report listings on Mercado Libre or websites that use Mercado Pago to prevent sellers from offering products or services that infringe your rights.
We improve with your reports
Each approved report helps improve our detection systems and boosts our efficiency as a team.
Quick and effective penalties
We sanction listings and websites that commit infringements, and we suspend or shut down the accounts of repeat offenders.
Guidance to sellers
With the Educational Program, you are able to offer guidelines to sellers, so that they do not infringe your intellectual property.
En Mercado Libre
Manage your reports, all in one place
Check the status of your reports and review sellers’ responses.
Save time in your searches
Refine your results, save your search criteria, and reuse them later.
Do not miss anything
Report listings individually or in bulk.
Promote teamwork
Create different user profiles to optimize your monitoring.
Reports tailored to your needs
Access reports on Mercado Libre by date, complainant, and seller.
Monitor all the region
Search for listings in every country where we operate and report any infringements of your rights.
On Mercado Pago
Report websites
Take action against websites that infringe your rights and are using Mercado Pago as a payment processor.
Enroll your rights just once
Protect your trademarks and related rights as many times as needed with a single enrollment.
Brand Protection Program - Results 2022
In this video, we present the results obtained by the different initiatives of our Brand Protection team in 2022. We are very proud to share with you the achievements and significant advances that we have made in the fight against intellectual property infringements on the site. Confidence is what moves us and these results show that we are on the right track. “We protect your creations as if they were ours” #OrgulloMeli
Participating brands
Frequently Asked Questions
What kind of rights can I defend as a member of the program?
In addition, on Mercado Pago, intellectual property owners can protect their trademarks and related rights (illegal transmissions and/or illegal devices).
Does being a member of the program have any cost?
What are the requirements and documentation needed to join the program?
Find all the documentation you need by type of right on this page.
What can I do as a member of the program?
Can I file a report in every country where Mercado Libre and/or Mercado Pago operate?
Do I need a Mercado Libre or Mercado Pago account to enroll in the program?
Who can enroll in the program?
Learn more about the enrollment process by clicking on the following link.