Frequently asked questions
What kind of rights can I defend as a member of the program?
Mercado Libre's Brand Protection Program helps rights holders protect their brands, trademarks, copyrights, industrial models and designs, and patents and utility models.
Does being a member of the program have any cost?
Not at all! Being a member of the program is totally free of charge.
What are the requirements and documentation needed to join the program?
The documentation we'll require for you to join the program varies depending on the type of right you want to register. For example, in the case of trademarks, you will need to attach a copy of the certificate(s) issued by the trademark office of the corresponding country.
Find all the documentation you need by type of right on this page.
What can I do as a member of the program?
As a member of the program, you will have access to our tool. From there, you can report listings from sellers that are in alleged violation of your rights.
Learn more in this video.
Can I file a report in every country where Mercado Libre and/or Mercado Pago operate?
Yes, just remember that you must first enroll your valid rights in each country where you plan to file a report.
Learn more in this video.
Do I need to have an existing Mercado Libre account to enroll in the program?
No, it's not necessary. We will create a new account for you as soon as you enroll in the program.
Who can enroll in the program?
Any rights holder or agent can join the program. Keep in mind that the documentation we will ask you to register will vary in each case. In the event that the registration is carried out by a representative, it will be necessary to attach a current power of attorney granted by the rights holder.
Learn more about the enrollment process by clicking on the following link.