Content that infringes intellectual property
Mercado Libre does not allow listing products and/or content that infringes laws on trademarks, copyrights, patents, utility models, industrial designs, geographical indications or appellations of origin and/or regulations related to any other type of intellectual or industrial property rights.
These are some examples of content* that is prohibited on Mercado Libre because they do not comply with our policies:
Selling counterfeit products
Selling counterfeit products, that is, products that were not manufactured by the holder of the rights or their authorization.
Example:
✗Offering a product with the Xiaomi logo or that mentions that it is from the Xiaomi brand when in fact it is not.
✗Offer products that copy a characteristic shape associated with a brand, such as earbuds similar to AirPods. Learn more
Listing products unauthorized for sale
Listing products that were not destined to be sold.
Example:
✗Free samples.
✗Products granted in the form of borrowing.
Using unauthorized third-party brands
Including logos in your content's images or using others' brands in your products without the holder's authorization.
Examples:
✗Editing photos to add other brands logos.
✗Listing products with prints or designs with third-party brands without authorization.
✗Mentioning other brands to describe a product using words like "similar", "type" or "replica":
- Tedge-type speaker adapter/Motorola-type cell phone charger
- Speaker adapter similar to Tedge/Cell phone charger similar to Motorola
- Adaptador de speaker similar a Tedge / Cargador de celular similar a Motorola.
Listing copies unauthorized by the copyright owner
This includes artistic or literary work, such as books, movies, software or video games.
Examples:
✗Software licenses or digital programs, such as Adobe Suite or Microsoft 365, regardless of the format: CD, DVD, USB sticks or pen drives..
✗Video games preloaded on original consoles.
✗Books in a format unauthorized by their author or editor, such as PDF or copies.
✗Music, courses, event videos, series or movies in a non-original format: CD, DVD, pen drives or USB sticks.
Using third-party content without proper authorization in your listing
Examples:
✗Copying the description or including photos of a product from the website of the manufacturer and using them in your content*.
✗Using photos or images of different search tools, such as Google, Bing and Microsoft or using Catalog images without proper authorization.
✗Products reproducing images of artists and performers and that are not original merchandise authorized by the owners, such as T-shirts, paintings, pillows, posters, all kinds of sublimated products or other unofficial promotional products.
Listing products or services that result in intellectual property rights infringement
Examples:
✗Decoders, receivers, converters, FTA, IPTV or Android TV box equipment, dongles or antennas providing open or free TV signals, which can only be subscribed.
✗IPTV services advertising free or open TV signals, which can only be subscribed.
Listing products copying or infringing an industrial model or design, patent or utility model without the proper authorization of the owner
It is prohibited to list products with protected form, aspect, design or monograms, for example:
✗Special containers for perfumes or beverage bottles
✗Package design
✗Split-ender
✗Intelligent light bulb
Sanctions for listing counterfeit products
If you receive a report for a possible counterfeit product through the Brand Protection Program or if an infringement of the same nature is detected, from Mercado Libre we could:
- Cancel the listing and any other of yours from the same brand that is active on Mercado Libre.
- Impede you from listing products from that brand on Mercado Libre again
*Content included in different sections of the platform, such as listings and/or services, account details, messaging channels, questions/answers, reviews, clips, ads, among others.