Join the Brand Protection Program

This program was created so that rights holders and their authorized representatives can report Mercado Libre listings or websites that use Mercado Pago as a payment processor and are infringing their rights.

If you already have a request in process, please check its status

Make sure you have documentation proving your rights readily available. We will keep all provided information confidential and will not share it with anyone.

What type of user do you want to register?

  • That is, you are the owner or legal representative of the rights that you're going to register.
  • That is, you are a natural or legal person authorized by the rights owner to act on their behalf.

Individual or company information

These details will be associated with your Brand Protection Program account.

Country where it’s registered in
RUT, CUIT, CNPJ, etc.
Identification document
Upload up to 10 files, each smaller than 5 MB, in JPG, PNG, PDF, or ZIP format.

Public Details

This information is sent to each seller so they can contact you once the report process ends. Please note that you will not receive a response from the user for reports submitted on Mercado Pago.

Si ya tienes una solicitud en proceso, consulta aquí.

Account administrator information

These details will be used if we need to reach out or request additional information. Please note they are for Mercado Libre’s exclusive use and will not be shared.

For example, john.doe@yourcompany.com
RUT, CUIT, CNPJ, etc.
Country code
Select the country code and enter the phone number
Select the language

Select the rights you want to enroll

You can select one or more rights. We will ask you to attach documentation for each of them.

Applicable to Mercado Libre and Mercado Pago

Applicable to Mercado Libre

Applicable to Mercado Libre

Applicable to Mercado Libre

Applicable to Mercado Libre and Mercado Pago

By continuing, you accept the Terms and Conditions of the Brand Protection Program.
Cancel
Whoever enrolls in our Brand protection Program must be a rights owner or an authorized representative. Official distributors or exclusive representatives can not enroll.The information you provide us will be in the nature of a sworn statement and authorizing us to share your account data with the users you report.I declare and guarantee that I am the rights holder for the works I am enrolling to the program and that I am the sole responsible and that Mercado Libre will not be responsible for any complaints that might arise regarding the authenticity of my work and my ownership. If I am enrolling as a representative, I declare and guarantee the rights owner is the rights owner I am enrolling.Protected by reCAPTCHA - Privacy - Terms