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What you should know about the KYC process

Learn the steps to validate your account and start selling in our marketplace.

Whether you are a US, China, or Hong Kong-based seller, compliance with KYC requirements ensures a smooth selling experience on Global Selling, allowing you to list your products in compliance with our policies. 

 

What is KYC? 

KYC stands for Know Your Customer. It's a process of identity verification that allows us to confirm that you are the person you claim to be. The primary purpose of KYC is to ensure security by reducing the risk of identity theft and gathering information regarding your company to offer you the best possible service.

 

Follow these steps to complete your account verification:

1


Learn about the requirements and documentation needed. 

2


Provide the documents and submit the information on the platform. 

3


Await validation of your documents.

4


Validation Completed.

5


Sell with confidence!

Are you a seller in China?

If you are a seller located in China, keep in mind to have these documents and information on hand:

  • Chinese business license
  • Company Certificate
  • Legal representative's ID card (front and back)
  • Legal representative's selfie

List of valid ID documents


  • Mainland China - PRC Resident ID Card
  • Hong Kong and Macao Region - Passport
  • Hong Kong and Macao Region - Hong Kong and Macao Residents' Permit for Traveling to and From the Mainland China ("Home Visit Permit")
  • Taiwan Region - Passport
  • Taiwan Region - Mainland Travel Permit for Taiwan Residents ("Taiwan Compatriot Entry Permit ")
  • Other foreigners - Passport

Company’s legal information

  • Business legal name
  • Legal entity type
  • License expiration date
  • Uniform Social Credit Code (USCC)
  • Business scope

 

Legal Representative’s information

This form must be filled out by the same representative who attached the documentation and completed the selfie proof of life step. It must include the following information: Last and First Name, Nationality, Date of birth, Address, Type of ID, ID Number, and Expiration date.  

 

Are you a seller in the USA? 

If you are a seller located in the USA, keep in mind to have these documents and information on hand: 

 

  • Officer’s certificate
  • Articles of Incorporation or Certificate of Formation
  • The latest version of the W9 form (US resident) or W8 forms (non-resident)
  • Legal representative’s identification (ID Card, Passport, or Drivers License). For US residents, both ID Card and Driver's License are valid and for non-residents, the passport is the only valid ID. 

Company’s legal information

    • Business legal name
    • Trade name (optional)
    • Business entity type
    • Employer identification number (EIN)
    • Business scope (brief description of your company’s activity)
    • Address of principal place of business in the US
    • Phone number
    • Email
    • Contact person (apart from the legal representative)

Legal Representative’s information

This form must be filled out by the same representative who attached the documentation and completed the selfie proof of life step. It must include the following information: Last and First Name, Nationality, Date of birth, Address, Type of ID, ID Number, and Expiration date.  

Completing the KYC validation process is mandatory for all sellers on Mercado Libre's Global Selling platform to ensure compliance with regulatory frameworks. By promptly fulfilling the KYC requirements, sellers can start listing their products without inconvenience. 

 

Legal requirements vary according to your geographic location. We recommend that you carefully read the checklist of the necessary documentation.

How to set up your international seller account

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