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How to contact us and get support

Find out about the resources available at Global Selling and our contact and support channels for international sellers.

How to access support

You can access our help section by logging into Global Selling and the following these next steps:

We aim to ensure you have a seamless and successful experience on our platform. While our support and help sections offer valuable information to address most of your queries and concerns, we understand that sometimes you may require additional assistance. That's why we encourage you to explore all the available channels for support and guidance.

1. Our Help Center is full of detailed articles and guides covering a wide range of topics related to cross-border selling. We recommend browsing these resources first, as they provide clear information to help you overcome common challenges.

2. Contact the Support team via chat (note that this option is available 24/7) or email, depending on the type of help you need or the area you need specific support.

How to access support

You can access our help section by logging into Global Selling and the following these next steps:

From the main menu, go to the Help Center section.
Select the "Contact Us" option.
Specify the type of question you have. Based on your selection, you can write us a message describing your request or directly engage with our customer service via chat. Our representatives will promptly address your questions and provide a solution.

We are dedicated to assisting you efficiently, so don't hesitate to reach out through the help section. We'll make sure your inquiries are addressed promptly and accurately.

How to set up your international seller account

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