What has changed in Reputation?
Our reputation system will have new requirements for each color and level.
What are the changes?
- We will be changing the limits for each variable across all colors and levels. These are the new limits:
| Variables | Leaders | Green | Yellow | Orange | Red |
|---|---|---|---|---|---|
| Claims | 1% | 2% | 4,5% | 8% | More than 8% |
| Mediations | 0,5% | - | - | - | - |
| Canceled by you | 0,5% | 1,5% | 3,5% | 4% | More than 4% |
| Late shipping | 6% | 10% | 18% | 22% | More than 22% |
Mexico as of April 12th:
| Variables | Leaders | Green | Yellow | Orange | Red |
|---|---|---|---|---|---|
| Claims | 1% | 1,5% | 3% | 6% | More than 6% |
|
Mediations |
0,5% | - | - | - | - |
| Canceled by you | 0,5% | 1% | 2,5% | 3% | More than 3% |
| Late shipping | 8% | 10% | 15% | 22% | More than 22% |
Colombia as of April 19th:
| Variables | Leaders | Green | Yellow | Orange | Red |
|---|---|---|---|---|---|
| Claims | 2,5% | 3,5% | 5,5% | 7% | More than 7% |
|
Mediations |
0,5% | - | - | - | - |
| Canceled by you | 1,5% | 2,5% | 7% | 9% | More than 9% |
| Late shipping | 10% | 12% | 18% | 26% | More than 26% |
Chile as of April 19th:
| Variables | Leaders | Green | Yellow | Orange | Red |
|---|---|---|---|---|---|
| Claims | 2,5% | 3,5% | 5,5% | 7% | More than 7% |
|
Mediations |
0,5% | - | - | - | - |
| Canceled by you | 1,5% | 2,5% | 7% | 9% | More than 9% |
| Late shipping | 10% | 12% | 18% | 26% | More than 26% |
- The volume of sales required to be a MercadoLeader will also be updated, as described below:
Brazil as of March 21st:
| Leader Level | Billed in closed orders | Required completed orders |
|---|---|---|
| MercadoLeader | R$37.000 (US$ 7.294,81) | 230 or more |
| MercadoLeader Gold | R$118.400 (US$ 23.343,39) | 575 or more |
| MercadoLeader Platinum | R$296.000 (US$ 58.358,47) | 1.725 or more |
Mexico as of April 12th:
| Leader Level | Billed in closed orders | Required completed orders |
|---|---|---|
| MercadoLeader | MXN $80.000 (US$ 4.199,1) | 100 or more |
| MercadoLeader Gold | MXN $240.000 (US$ 12.597,3) | 250 or more |
| MercadoLeader Platinum | MXN $640.000 (US$ 33.592,8) | 750 o more |
Colombia as of April 19th:
| Leader Level | Billed in closed orders | Required completed orders |
|---|---|---|
| MercadoLeader | COP $10.000.000 (US$ 2.093) | 120 or more |
| MercadoLeader Gold | COP $30.000.000 (US$ 6.279) | 300 or more |
| MercadoLeader Platinum | COP $80.000.000 (US$ 16.744) | 600 or more |
Chile as of April 19th:
| Leader Level | Billed in closed orders | Required completed orders |
|---|---|---|
| MercadoLeader | CLP $1.440.000 (US$ 1.805,08) | 90 or more |
| MercadoLeader Gold | CLP $4.300.000 (US$ 5.390,18) | 215 or more |
| MercadoLeader Platinum | CLP $11.000.000 (US$ 13.788,83) | 340 or more |
By implementing these changes, our purpose is that all our sellers offer quality service, since by doing that the buyer's experience is improved, while contributing to the growth of your business.