How does MercadoLeader system work?

Being a MercadoLeader means that you offer your buyers an excellent experience and you have a significant amount of sales. To keep this level, you must always have a good reputation.

There are three MercadoLeader levels that differ according to the volume of fulfilled sales you have:  

Medalla de MercadoLíder

MercadoLeader

Medalla gold de MercadoLíder

MercadoLeader Gold

Medalla platinum de MercadoLíder

MercadoLeader Platinum

Why you should be MercadoLeader

  • You will have personalized attention via chat from Mercado Libre.
  • You will be able to participate in training sessions and obtain sales advice through face-to-face and online meetings held by Mercado Libre.
  • As you grow in your MercadoLeader level, your publications will have priority and exposure in searches.
 

Requirements to be MercadoLeader

To become a MercadoLeader you must complete the requirements in the last 60 days:

▼ Argentina

  • Registered for over 3 months
  • Reputation color: green
  MercadoLeader MercadoLeader Gold MercadoLeader Platinum
Completed orders* 60 or more 180 or more 415 or more
Amount billed in completed orders $ 380.000 or more $ 1.300.000 or more $ 3.820.000 or more
Complaints Less than 1% of your total orders.
Mediations Less than 0.5% of your total orders.
Cancelled by you Less than 0.5% of your total orders.
Shipments with delays Less than 8% of your total orders.
 
Mexico
  • Registered for over 3 months
  • Reputation color: green 
  MercadoLeader MercadoLeader Gold MercadoLeader Platinum
Completed orders* 100 or more 250 or more 750 or more
Amount billed in completed orders $ 80.000 or more $ 240.000 or more $ 640.000 or more
Complaints Less than 1% of your total orders.
Mediations Less than 0.5% of your total orders.
Cancelled by you Less than 0.5% of your total orders.
Shipments with delays Less than 8% of your total orders.
Brazil
  • Registered for over 3 months
  • Reputation color: green 
  MercadoLeader MercadoLíder Gold MercadoLíder Platinum
Completed orders* 230 or more 575 or more 1,725 or more
Amount billed in completed orders R$37.000 or more R$118.400 or more R$296.000 or more
Personal documentation Identification document and contact details.
Personal information Verify identity.
Complaints  Less than 1% of your total orders.
Mediations Less than 0.5% of your total orders.
Cancelled orders with money refunded Less than 0.5% of your total orders.
Shipped orders with delays through Envios in Mercado Libre Less than 6% of your total orders.
Colombia
  • Registered for over 4 months
  • Reputation color: green 
  MercadoLeader MercadoLeader Gold MercadoLeader Platinum
Completed orders* 120 or more 300 or more 600 or more
Amount billed in completed orders $ 10.000.000 or more $ 30.000.000 or more $ 80.000.000 or more
Complaints Less than 2.5% of your total orders.
Mediations Less than 0.5% of your total orders.
Cancelled by you Less than 1.5% of your total orders.
Shipments with delays Less than 10% of your total orders.
Chile
  • Registered for over 4 months
  • Reputation color: green 
  MercadoLeader MercadoLíder Gold MercadoLíder Platinum
Completed orders* 90 or more 215 or more 340 or more
Amount billed in completed orders $ 1.440.000 or more $ 4.300.000 or more $ 11.000.000 or more
Complaints Less than 2.5% of your total orders.
Mediations Less than 0.5% of your total orders.
Cancelled by you Less than 1.5% of your total orders.
Shipments with delays Less than 10% of your total orders.

*Completed orders: These are orders that the buyer has already received. In a cart, each different product counts as a separate order.

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