How do I view and download my invoices?

To download the tax invoices and reports, go to the Invoices and Reports section as follows:

-From the Global Selling page, scroll down the My Details side menu

-Select the Billing option from the side menu

Once you are in the Invoices and Reports section, you will find two tabs: Invoices and Credit Notes. In the list of each tab, you will find all your periods organized by rows. To select and download the fiscal invoices or credit notes, click on Actions > Invoices, as shown in the image below:

IMPORTANT

  • Please note that the "Invoices" option will not be available by default for Mexico and Brazil. If you need to receive fiscal invoices from these sites, don't hesitate to contact support and request them. 
  • If you see that the invoices are being processed and you cannot download them, keep in mind that we take up to 10 days from the end of the period to issue them. If you are looking for invoices for a period that closed more than ten days ago and are still unavailable, contact us in the section below, and we'll assist you. 

 

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