How can I schedule Fulfillment shipments with my international logistics supplier?

Taking into account your international logistics supplier is the one who schedules an appointment according to the exact date and time of delivery in our warehouses, you should be in sync when it’s time to include the estimated delivery date when creating the inbound shipment. 

The process to schedule Fulfillment shipments in our warehouses is the following:

• Register your international Logistics Supplier. To do so, simply share the Registration Form depending on the country where your logistic company is located:
  
  
  • For Mexico use this Registration Form
  • For Chile use this Registration Form

Keep in mind that your logistic company is the one responsible for filling in the necessary information. Disregard this step if your international logistics supplier is already registered.

So please bear in mind the following disclaimers when your logistics supplier is scheduling shipments’ delivery: 

• Only confirmed shipments that arrived in Mexico will be able to schedule an appointment within the next 30 days of arrival.
  
  
• If the inbound shipment arrived in advance to destination, the logistic supplier can notify us through the platform in order to schedule appointments
  
  
• If due to any reason there's missing tracking information once the inbound is created and after 60 days, or the logistics supplier fails to deliver the boxes within the 30 days provided, the shipment will expire automatically and permanently.
  
  
• Once you finish the step-by-step of creating a shipment, a screen with the Shipment and Seller IDs will appear. These are the IDs you must share with your international logistics supplier since this information is mandatory for them to schedule a delivery date and time in our warehouses. You have 60 days to complete all the inbound tasks.

New Shipment Status in Scheduler

On its way	It’s the default status since it’s created until it arrives at its destination.
Under review	The inbound is being reviewed by our operation to be received. It won’t expire until it’s ready to schedule.
Ready to schedule	It's already associated with the scheduler and can request an appointment. Your logistics supplier has until 30 calendar days to schedule an appointment, after that period it expires.
Expired	An inbound that was not scheduled, or from the creation of the inbound to date, 180 days have passed. In the event of rescheduling that is not done within 7 days of the appointment.