Summary Privacy Statement

Mercado Libre´s Privacy Statement is the legal document where we explain our users and our sellers´ representatives how we protect your data and how we provide you with a personalized experience.

What can you find here?

Here you can find the most important points of this document. If you want further information, please visit the Privacy Statement for more details and the corresponding legislation in China and California US.

How do we collect your personal data?

In some cases, we may collect your personal data when you, as the representative of the seller, register in our platform to create an account. In other cases, we collect it automatically when you browse our pages or through reliable sources. Please note that you are not required to provide us with your personal details, but it is a requirement to use our services. If the information you give us is not precise, we cannot offer you the best experience. If you provide us inaccurate or false information, we might suspend the services we offer you or your account might be shut down.

What personal data do we collect?

  • Name.
  • Seller representatives account registration.
  • Log information.
  • Sellers’ Identity Validation and Know-Your-Client Process (KYC).
  • Contact information (such as email, address and phone number).
  • Cookies, web beacons, pixels and similar technologies.

How do we use your personal data?

  • To provide representatives and sellers access and use of our platform and channels.
  • To enable seller´s cross-border transactions with other users of Mercado Libre.
  • Comply with legal obligations and requirements from competent authorities.

How long will we keep your personal data for?

We will retain your personal information for as long as it is necessary for the purposes for which it was collected, or as provided for or permitted under applicable laws or as necessary to comply with our obligations or enforce our rights in accordance with statute of limitations.

With whom do we share your data?

We do not sell or commercialize your personal data. Nor do we share or transfer your personal data to third parties, except to providers that act on our behalf to help us provide our services to you, business partners, companies of the Mercado Libre Group, and other users.

How do Mercado Libre's services work for minors?

Our platform are not directed toward children, and we do not knowingly collect personal information (including as defined by the U.S., Children’s Privacy Protection Act, or “COPPA”) from children.

Consult more information

What are your rights?

You have the right to access, update and, in some cases, delete your personal data. You can also opt-out of receiving promotional emails from us at any time

  • The legislation of each country regulates rights differently. Therefore, we recommend that you read the appendix corresponding to the country where you live to learn more about how to exercise your rights.

  • The representative or seller, can requests about their personal data in the form I want to exercise my rights over my personal data or through the contact details that can be found in the appendix of your country.

  • Note that restricting, deleting or withdrawing the consent on your personal information, where applicable, may impact our ability to provide you with access to the platform or channels, or to respond to your issues, and may affect the seller´s availability of the platform or channels.

What are cookies?

They are technologies that help us to know your interests.

What do we use the information we collect from cookies for?

  • To offer a more interactive or personalized experience based on user actions.
  • To know the interests and behavior of users (for example, pages browsed), and give them and/or the sellers a better service or provide related information.
  • Help users to not enter their password so frequently during a browsing session, and to account for and corroborate registrations, user activity and other concepts.
  • To enforce rules and security of the platform and channels.

Updates to the Privacy Statement

We may update the Privacy Statement from time to time. Please note that any significant changes will be notified to you through our usual channels, and if required, we will ask for your consent again.