How to group your products in volumes or pallets to send them to Full

Once you have identified your products, in order for us to receive them in the warehouse, you must group them in volumes such as boxes and, if they are fragile, you must stick a tape or label next to the volume label to indicate their condition. You can also pile the volumes in pallets.   

When the volumes are ready, during the preparation for the shipment, we will ask you how many you have created and provide you with a Mercado Libre label that must be attached to each volume. With this label we will be able to receive them and know which shipment they belong to. 

Please note that we will only receive at Full those volumes that arrive correctly prepared and identified with our labels.

How to group and send the products in bags or boxes

If you are sending small or medium-sized products, we recommend that you group them in volumes such as bags or boxes. Large products can be sent in their original packaging. Example: microwave oven.

Instructions for preparing and identifying standard bags and boxes

You can mix different products in the same bag or box. If you are sending a box that comes from the factory, follow the instructions for preparing and identifying master boxes
If there is space between the units, use fillers so that the products are not impacted or damaged. 
When the volumes are ready, attach the Mercado Libre label on a flat surface. Make sure to attach it outside the opening area of the volume to avoid tearing it.
Large products such as microwaves or TVs can be sent individually. Since the selling unit is a volume, you must attach the product label and the volume label next to each other, taking care not to cover one another.
Check that the bags or boxes do not contain any text or codes that could be confused when scanning.
Tell us if the products in the volumes are fragile or if we should store them in a specific position. 
The volumes must be in good condition (no damage or presence of pests, grease or water).
On rainy days, wrap the boxes with plastic wrap or transparent bags to prevent them from getting wet, ensuring we can receive them at the warehouse. 

Additional instructions for preparing and identifying master boxes

Master box is the box that comes from the factory and contains units of the same product, and it has specific preparation and labeling requirements:


Send the boxes exactly as they arrive from your supplier, because if you open them, they will no longer be master boxes.
Make sure the box has the DUN-14 identification code, the weight of the product and the number of units it contains.
If the selling unit is the master box, identify it with both our product and volume labels.

How to group and send the products on pallets 

To send your products on pallets, you must first group them into volumes such as bags or boxes. It is always possible to send them to the warehouse with a private vehicle or directly from your supplier.

Instructions for preparing and sending pallets

Make sure that the volumes are up to 1.60 m including the pallet.

Wrap the packages with plastic wrap and check if they are stable on the pallet.

Although the pallet does not require labeling, make sure that all the volumes contained on it are properly identified.




If you are sending stock in a private vehicle that also carries packages other than for Mercado Libre, we recommend that you separate them to speed up the receiving of your products at the warehouse.

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