My listing has an intellectual property infringement. What should I do?

Check below the different types of infringements. Please review your listings and make sure not to infringe the intellectual property rights or any law in force.

Counterfeit product

It is prohibited to list counterfeit products, imitations or copies because they are products not manufactured or authorized by their trademark owners. For example, a smartwatch that reports to be Xiaomi branded when in fact it is not, or earbuds that copy the shape of AirPods, when they are not actually from Apple.

In order to avoid this type of infringement, please:
Always offer original products.

 

Product not up for sale

It is prohibited to list products that the brand owner has not intended for commercial purposes and therefore has not put them up for sale. For example, free samples, products for professional use or made available on loan, such as decoders, chairs and tables from Coca-Cola or other brands, cell phones with higher GB than the official brands.

In order to avoid this type of infringement, please:  
Offer products that do not have any selling limitation by the right's owne

 

Improper use of trademark

A trademark is a distinctive sign (such as a word, phrase or logo) used to identify products or services. For example, offering sneakers and putting Puma, adidas and Nike logos on the listing images.

In order to avoid this type of infringement, please:

  • Add logos of a brand to your listing only if you are authorized to do so.
  • Do not use words like "type", "similar", "equal to", etc. to mention other brands in the listing title or description.
  • Make sure not to imply that you are an official distributor of a brand if you do not have the proper authorization.
  • List your product as "generic" if it has no own brand. Also, you should make this clear in the brand attribute.
  • Indicate the product compatibility by following these instructions if you need to mention a third-party brand: 
    For compatible products WITH own brand: For compatible products WITHOUT own brand:

    Product title = [Product name] + [Own brand of the product offered] + “for” or “compatible with” + [Brands which the product is compatible with]

    Ejemplo correcto:

    Mybrand adapter for Tedge speaker
    M
    ybrand adapter compatible with Tedge speaker

     

    Wrong example:

    Tedge speaker adapter
    Tedge-type speaker adapter
    Speaker adapter equal to Tedge
      Speaker adapter similar to Tedge

    Product title = [Product name] + “for” or “compatible with” + [Brands which the product is compatible with]

    In the "brand" field of the product specification sheet, please inform "generic".

    Ejemplo correcto:

    Adapter for Tedge speaker
    Adapter compatible with Tedge speaker  

    Wrong example:

    Tedge speaker adapter
    Tedge-type speaker adapter
    Speaker adapter equal to Tedge
      Speaker adapter similar to Tedge

 

Copyright infringement

Copyrights protect original intellectual works, such as movies, music, photographs, books, courses, video games, characters, and software. A copyright infringement could be: offering license copies of software, such as Adobe or Microsoft 365, or selling an original console with preloaded video games.

In order to avoid this type of infringement, please::
Do not offer unauthorized copies of books (such as in PDF format), manuals, study guides, courses, software, video games, photos, music or movies; or derivative works without permission of the right's holder, for example: translations and adaptations.
Use photos only if you have express authorization from the righ's holder or if they are from image banks that authorize commercial use.
Offer recordings of music, programs, movies, shows, performances, sporting events and/or series only on the original media marketed by the respective producers.

 

Patents, utility models or plant breeder's rights infringement

Patents protect new, non-obvious inventions that apply to an industry. A patent or utility model infringement may be to offer products that provide the same technical solution as a patent or utility model.

In order to avoid this type of infringement, please: 
Avoid offering products that are replicas or offer the same technical solution.
Offer products only if you are able to certify that you are the patent owner or that you are authorized by the owner to commercially explore the invention.

Plant breeder's rights

In order to avoid this type of infringement, please: :
Verify the origin of the plant variety offered: the variety must come from its rights holder or its licensee.
Do not use the name of a plant variety as a generic name for a seed, plant, flower or other plant species.
The characteristics of the variety offered in the publication must not have been modified or altered.

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Please note that the infringement of our intellectual property policies could lead your partial, temporary or permanent suspension to sell on the website.

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