Restricted products to import

All products in Mercado Libre must comply with the laws and regulations of each country, as well as with our internal policies. In this order of ideas, you should not list these products since they won’t be able to be delivered. 

It’s important to consider that products retained in Customs won’t be returned to origin since an export process is needed. Also, make sure your listings comply with the regulations of each country to avoid listing moderation or account suspension.

Keep in mind these restrictions apply when shipping with Mercado Envios Direct to Consumers. This list is illustrative and not exhaustive.

Restricted products in all countries

  • Animals (including domestic animals)
  • Precious metals and stones
  • Used products
  • Antiques and works of art
  • Jewelry and watches
  • Airsoft and compressed air, replicas, parts, pieces, accessories, and ammunition
  • Medications of any kind
  • Products that require refrigeration
  • Products with some type of damage or spill
  • Pointy items without primary packaging
  • Aerosols or any flammable, toxic, or corrosive material
  • Products with an expiration date

Restricted products by category and country

Category Mexico Brazil Chile Colombia
Antiques, Collectibles, and Works of art   x mark check mark check mark check mark
Toys for babies and children under 3 years old   x mark check mark check mark check mark
Toy guns and /or toys that resemble firearms   x mark check mark check mark check mark
Dolls and toys with human figure   x mark check mark check mark check mark
Cuddly toys   x mark check mark check mark check mark
Modeling dough, plasticines, paints   x mark check mark check mark check mark
Animals, pets, animal products, by-products and offal from animal or vegetable origin   x mark x mark x mark x mark
Anything that contains wood (furniture, pencils, musical instruments, etc)   x mark check mark check mark check mark
Firearms, ammunition, explosives and chemical substances   x mark x mark x mark x mark
Drugs, narcotics and psychotropic substances   x mark x mark x mark x mark
Printer ink   x mark check mark check mark check mark
Liquids of any kind   x mark check mark check mark check mark
Health supplies and medical equipment   x mark x mark x mark x mark
Tattoo equipment and supplies   x mark x mark check mark x mark
Beauty supplies and equipment   x mark check mark x mark x mark
Food and beverages of any kind   x mark check mark x mark x mark
Candles and incense   x mark check mark check mark check mark
Batteries, chargers and power stations   Lithium batteries cannot be transported as a product per se. They must be incorporated into the product. It MUST NOT contain "Dangerous good" labels or labels stating that lithium batteries are being transported.
Cigars, tobacco and related products   x mark x mark x mark x mark
Helmets   check mark x mark check mark check mark
Drones   Only drones of less than 2kg, with a value less than $300 USD. check mark check mark check mark
Radio communication equipment   check mark check mark x mark check mark
Cell phones and smartphones   check mark check mark check mark x mark
Pornographic material of any kind   x mark x mark x mark x mark
Laser pointers   check mark check mark check mark x mark
Insecticides and repellents   x mark x mark x mark x mark
Fishery products   check mark check mark x mark check mark
Watches and glasses   Watches, glasses and sunglasses: they can be imported as long as the declared value is the real one. check mark check mark check mark
Written or audiovisual material related to martial arts intended for teaching   check mark check mark x mark check mark
Asbestos in any form   x mark x mark x mark x mark
Fertilizers and pesticides   x mark x mark x mark check mark
Human remains or ashes   x mark x mark x mark x mark
Seeds or plants   x mark x mark x mark x mark
Toxic industrial waste   x mark x mark x mark x mark
Personal beauty care products and cosmetics   x mark check mark x mark x mark
Radioactive substances and materials   x mark x mark x mark x mark
Cement   x mark x mark check mark x mark
Flammable substances   x mark x mark x mark x mark
Money in cash, coins, precious metals or diamonds   x mark x mark x mark x mark
Electronic devices such as Blu-Ray players, DVD players, hi-fi systems, home theaters, printers, TV decoders and TV sets.   check mark check mark x mark check mark
Natural leather goods   x mark check mark check mark check mark
Vehicle spare parts and accessories   New items that do not exceed 5 pieces. If it’s tires, only 14", 15 "and 16" in diameter are allowed. Tires for trucks, vans or tourism transport are not allowed. check mark check mark check mark
Casino games and gambling machines and lotteries   x mark check mark check mark check mark
Equipment and materials for the development of payment cards   x mark check mark check mark check mark
Military products of any kind   x mark check mark check mark check mark
Binoculars, monoculars and Telescopes   x mark check mark check mark check mark
Stun guns   x mark x mark x mark x mark
Knives, pocket knives and razors of any kind   x mark x mark x mark x mark

 

Keep in mind...

Sellers are responsible for the legality and legitimacy of the items they offer. They must comply with all relevant regulatory obligations and have the records, authorizations, permits and/or authorizations required by the applicable regulations for the sale of the goods and services offered. Mercado Libre does not assume any responsibility regarding products or services that violate the policies or any law or judicial resolution in force.

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